Benefits and Features
Break the cycle of inconsistent training
Restaurant operations can be chaotic, especially when staff performance varies from shift to shift. High employee turnover and ineffective training contribute to this inconsistency, affecting your service quality and customer satisfaction
See a remarkable shift in your restaurant’s operations
Staff are not just trained; they are motivated and engaged, leading to a more consistent
Transform your team into a cohesive unit
Our customizable checklists and video training platform ensures every employee knows what to do, when to do it, and how to do it right. We gamify progress with a point system that rewards hard work, boosting team morale and restaurant performance.
Training:
Employee handbooks and binders of training materials are a thing of the past. The workforce want’s their information to be easily accessible on their devices.
In Level Up you can easily link to training videos, attach documentation, and gamify training so your team can master the skills it takes to run your restaurant.
Want to make sure they’ve really learned the information? Add multiple choice questions to the training to quiz their knowledge.
Checklists:
Most checklists are just a list of tasks that need to be done. They don’t give any explanation or direction. Sure, your employee was trained to do the task, but how long ago was that training? How well was the information retained.
The average learner forgets 70% of what they’ve learned within 24 hours, and 90% within a week. With so many tasks to learn and customers to serve even your A players will forget a significant portion of what they’ve learned.
That’s why we’ve given you the tools to integrate your training systems directly with your checklists. If your team needs a refresher on how to do something they have access to the task description and your training videos so they can get the job done right, every time.
Ratings:
Have you ever unlocked in the morning to find the dining room a mess? When you ask the closing crew what happened they swear they did the checklists?
In Level Up you can rate tasks on a 1-5 star scale. Each employee carries their average star rating, allowing you to see who your A players are and who needs to review your training systems.
Do you notice that the same tasks consistently get low scores regardless of who completes them? This could be an indicator that it’s time to update your training videos to give your team the resources they need to do the job right. Look at that, your training system just improved and your restaurant has leveled up!
Gamification:
Make it fun to work at your restaurant!
Employees can collect points when they complete tasks and earn stars when they do a job well.
Create Levels that employees can climb when they reach milestones to unlock more advanced training and checklists. Create a culture where employees want to learn and grow themselves while you benefit from a more competent team that takes on more responsibilities, freeing you up to live the life of your dreams.